Dave Smale, Engineering Director, KeolisAmey Docklands (KAD)

The Docklands Light Railway has been providing an essential service between key areas of London since 1987, continually setting exceptionally high standards for punctuality and customer satisfaction. In 2014, KeolisAmey Docklands (KAD) – a joint venture formed between Keolis and Amey, was awarded the franchise to operate and maintain the DLR until 2021.

Engineering Director, Dave Smale, talks us through his role, and key developments in both the DLR and UK rail industry.

DLR - Docklands Light Railway

KeolisAmey: Boosting Customer Satisfaction

Since opening in 1987, the Docklands Light Railway (DLR) has grown to become the UK’s busiest light rail network, carrying over 117m customers each year.

KAD Vision of the Year award

Double Win for KeolisAmey Docklands

KeolisAmey Docklands (KAD) and Docklands Light Railway Limited (DLRL) win ‘Vision of the Year’ award at the annual Global Light Rail Awards.

NET staff with their award

Award Win For Nottingham Tram Network

Nottingham’s tram network has been named as ‘Most Improved System’ at a prestigious industry award ceremony.

Britain Runs on Rail logo

Britain Runs on Rail

A new campaign developed by M&C Saatchi on behalf of the Rail Delivery Group (RDG), which represents train operators and Network Rail, will shine a spotlight on the crucial role the railway plays in British life.

HS12

HS1 service by Southeastern ‘exceeds expectations’

The annual report from the Office of Road and Rail found that HS1, whose domestic services are part-operated by Southeastern Railways, met or exceeded targets for delays and financial performance in the year 2015-16.

Wilma Allen

Wilma Allan, Chief Financial Officer, Govia Thameslink Railway (GTR)

As the UK’s largest train operating company, Govia Thameslink Railway currently carries more than 237 million passengers across its network annually. Formed by the merger of Great Northern, Thameslink, Southern and Gatwick Express, GTR is operated by Govia – a partnership between Keolis and the Go-Ahead Group.

Chief Financial Officer, Wilma Allan, speaks to us more about her role in the company, as well as where she sees the network heading in the future.

NET Trams

NET is number one say customers

Nottingham’s tram network is leading the way across the country for customer satisfaction, an independent passenger survey has revealed.

London Midland Train 3

Keolis shortlisted for West Midlands rail franchise

Keolis UK has been shortlisted by the Department for Transport (DfT) to bid for the West Midlands rail franchise with its joint venture partner Go-Ahead.

Keolis CEO Alistair Gordon

The Digital Railway: a case of when, not if

Alistair Gordon, chief executive of Keolis UK appeared in the April 2016 issue of Transport Times, discussing how Network Rail’s Digital Railway project has the potential to unlock major capacity benefits in the UK.