News 2017

The Olympic Park now has autonomous shuttles

Visitors to the Olympic Park can now ride London’s first autonomous hop-on passenger shuttle that is being billed as “the future of public transport”.

The free electric shuttle will run for 19 days this month and comes equipped with safety...

NET celebrates second anniversary of expansion

Nottingham’s tram network has celebrated the second anniversary of the opening of new lines to Clifton and Toton.

Friday 25 August marked two years since the network was expanded to stretch 32km across Nottingham, providing 28 additional...

Communications excellence key to boosting customer satisfaction

Communications excellence is key to boosting customer satisfaction. Alistair Gordon explains how this has been achieved on DLR and Nottingham’s NET.

Passenger numbers across both heavy and light rail networks in the UK have doubled over...

Investing in people is the key to passenger satisfaction

Alistair Gordon, chief executive of Keolis UK – operator of Nottingham Express Transit (NET), the Docklands Light Railway and Manchester’s Metrolink – argues that while technology is a valuable enabler of customer satisfaction, staff development...

New operator just the ticket for Metrolink

Greater Manchester’s Metrolink tram system – the largest of its kind in the UK – has welcomed a new operator on-board to run the iconic network.

KeolisAmey Metrolink (KAM), a joint venture partnership of leading global public transport...

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